Policies & Client Intake

Complete Your Intake Form Before Your Appointment

New clients must complete the intake form before their first session.

Returning clients should submit an updated form whenever their health information, medications, injuries, allergies, contact information, or session needs change.

Your answers help Ben prepare for the appointment and customize the session safely and respectfully.

BUTTON: Complete Client Intake Form

Please submit the form before arriving. Completing an intake form does not replace direct communication during the session.

Scope of Practice

Massage and bodywork are intended to support circulation, relaxation, movement, recovery, and general well-being.

Services do not diagnose medical conditions, prescribe treatment, provide injury clearance, or replace care from a physician, physical therapist, or other qualified healthcare professional. Persistent, worsening, or concerning symptoms should be evaluated by an appropriate medical provider.

Clients are responsible for sharing relevant health information before the session.

Consent and Communication

Your comfort and consent matter throughout the entire appointment.

Pressure, positioning, temperature, draping, movement, and areas of focus may be adjusted at any time. Please speak up immediately when something feels uncomfortable or when you would like the session changed.

Consent is ongoing. Agreeing to one technique or area of work does not mean you must agree to everything else during the appointment.

You may pause or end the session at any time.

Draping and Clothing

Professional draping is used to protect privacy and create a safe treatment environment. Only the area being worked on is uncovered.

You may keep on as much clothing as you prefer.

Undergarments are acceptable and often helpful. Massage can also be adapted for a fully clothed session when requested. Quieter approaches such as craniosacral work or foot-focused work may be used when appropriate.

Please discuss any clothing, draping, or positioning concerns before the session begins.

Health and Safety

Before your appointment, tell Ben about anything that may affect the session, including:

• Recent injuries or surgeries

• Pregnancy

• Allergies or skin sensitivities

• Medications that affect sensation, circulation, or bruising

• Fever, contagious illness, or active infection

• Medical restrictions

• Changes in strength, balance, sensation, or movement

A session may be modified, postponed, or referred out when bodywork is not appropriate that day.

Cancellation and Schedule Changes

Approximately 24 hours’ notice is requested when your plans change.

There is currently no automatic cancellation penalty. Please contact Ben as soon as possible so the appointment time may be offered to another guest.

Text preferred: 385-313-0153

Payment and Gratuity

Current prices are shown during online booking.

Gift cards are applied as a dollar value toward eligible services. When the selected service costs more than the remaining gift-card balance, the difference is due at checkout.

Cupping and hot stones are included when appropriate. Premium CBD products may carry an additional charge.

Gratuity is appreciated, but it is never expected for in-studio appointments.

Professional Boundaries

Massage and bodywork are strictly professional services.

Sexual comments, requests, touching, harassment, threatening behavior, or other inappropriate conduct will end the session immediately.

Ben also reserves the right to stop or decline a session when safety, consent, hygiene, professional boundaries, or health concerns cannot be maintained.

Age Policy

Ben does not provide in-studio massage services to anyone under age 16.

Appointments for clients ages 16 or 17 must be discussed with Ben before booking.

Privacy

Information submitted through the intake form is used to prepare for and document your bodywork session.

Please do not submit highly sensitive information through ordinary text messages or social media. Use the designated intake form for health and session information.

Client photos, reviews, stories, or identifying details are never used publicly without permission.

Studio Location

Ben Bowen Performance Bodywork
Inside VARA Salon Suites
3330 South 700 East
Salt Lake City, Utah 84106

Free parking is available onsite.

Enter through the southwest doors and take the stairs or elevator up one level. A waiting couch is available upstairs, and Ben will meet you before the appointment.

Questions?

Text preferred: 385-313-0153
Email: BenBowenBodywork@gmail.com

Before booking: New clients must complete the Client Intake Form before their first appointment. Returning clients should update the form whenever important health or contact information changes.